Technology that is used to improve customer relationship management (CRM) includes various tools and platforms that facilitate the organization, automation, and synchronization of customer interactions. This can encompass CRM software that integrates with sales, marketing, and support systems, providing a unified view of customer data and interactions. Additionally, advanced technologies like artificial intelligence and machine learning can analyze customer behavior, improving personalized engagement and predictive insights. Such technologies enhance customer service, streamline processes, and ultimately foster stronger customer relationships.