The term for software that allows remote access to a user's computer is a remote desktop application. This software enables users to connect to another computer over a network, providing users with the ability to view and control the remote machine as if they were sitting directly in front of it. Remote desktop applications are widely used for technical support, enabling technicians to troubleshoot issues without being physically present. They facilitate remote work and collaboration by enabling access to files and applications from different locations. Security is a significant consideration in such software, necessitating robust authentication and encryption measures.