The primary focus of workflow automation in business processes is to streamline operations by automating repetitive and time-consuming tasks. Automation enhances efficiency, reduces human error, and allows employees to concentrate on higher-value activities. By implementing tools and technologies that facilitate workflow automation, organizations can optimize resource utilization and improve overall productivity. This also enables better tracking and reporting, leading to more informed decision-making. Ultimately, workflow automation fosters agility, scalability, and enhanced service delivery, positioning organizations for success in competitive environments.