The main benefit of using artificial intelligence (AI) in business processes is its ability to enhance decision-making and efficiency. AI can analyze large sets of data swiftly, identifying patterns and trends that may not be evident to human analysts. By automating routine tasks, AI frees up valuable time for employees to focus on strategic initiatives. Furthermore, AI-powered solutions can improve customer experiences through personalized recommendations and faster service. Overall, integrating AI leads to better resource allocation, cost savings, and innovative approaches to complex challenges.