What does ITIL stand for and what is its purpose? 🔊
ITIL stands for Information Technology Infrastructure Library, a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of the business. Its purpose is to provide a structured approach for managing IT services, ensuring efficiency, quality, and continuous improvement. ITIL helps organizations implement best practices for service delivery, incident management, change management, and more, fostering a culture of consistency and accountability within IT teams. By embracing ITIL, organizations can enhance service quality, optimize costs, and drive better business outcomes through effective IT governance.
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