Artificial intelligence improves customer service interactions by enhancing response accuracy and personalizing user experiences. AI technologies, such as chatbots and intelligent virtual assistants, can handle customer inquiries 24/7, providing instant responses and support. These systems analyze user data to deliver tailored recommendations and solutions, significantly improving efficiency and satisfaction. Furthermore, AI can assess customer sentiment through natural language processing, allowing businesses to adapt their responses accordingly. By automating routine tasks, AI frees human agents to focus on more complex issues, ultimately leading to a more effective and satisfying customer service experience.