The function of an ombudsman in government is to ensure accountability and protect citizens' rights by investigating complaints against public agencies. This independent official serves as a bridge between the government and the populace, offering citizens a channel to address grievances and seek redress for unfair treatment or administrative errors. Ombudsmen also promote transparency by recommending policy improvements and conducting systemic reviews of government practices. By providing oversight, they bolster public confidence in institutions and the rule of law, fostering a more responsive and accountable governance structure.